Frequently Asked Questions
1. How do I schedule an appointment?
It is as simple as calling our number at 775-385-0780 or emailing us at firstname.lastname@example.org Your call or email will be returned within 1 to 2 business days. Initial paperwork will be sent to you through our HIPAA secure Patient Portal prior to your first appointment. This paperwork can be completed prior to your first appointment and returned on the day of your first visit to the office or through uploading it back into the Patient Portal if you are participating in our HIPAA secure Video Telehealth Services. If there is any portion of the paperwork you have questions about, feel free to leave those portions blank until your first appointment. During your first visit, your clinician will go over all paperwork with you and address any questions or concerns.
***If you are experiencing a life threatening medical or mental health emergency, please dial 911 or go to an emergency room. This is a private practice psychology office that does not maintain 24 hour access to phone and email.***
2. Do you accept Insurance?
No. Our office is not currently accepting insurance. However, we can provide you with the
necessary paperwork for possible reimbursed by your insurance company for using mental health services from an out of network provider. Please contact your insurance company to determine if they provide reimbursement for out of network mental health services.
3. What types of payment methods do you accept?
Fees for therapy, assessment, and consultation services can be paid using the following methods: cash, check, and credit/debit cards including HSA cards.